Where our services meet a specific operational problem. These are custom builds for teams that have outgrown the off-the-shelf product — not packaged software you licence per seat.
Packaged products in both categories are mature and inexpensive. Custom is the right answer in a specific set of situations, and we would rather say so than sell you a build you did not need.
Most teams arrive describing a scheduling problem and leave having identified an inspection-records problem, or the reverse. A discovery call sorts that out before anyone scopes a build.